You know, it's nice that Yelp filters out questionable reviews, because there are some unscrupulous business owners out there. They post rave reviews about their own businesses to trick potential customers into patronizing them. Unfortunately, some of these business owners are just a little too prolific, and Yelp has a hard time keeping up.
There's obviously something wrong with Ship Any Car, LLC. The Fort Lee, NJ company has been been reviewed on Yelp 146 times. Something like three reviews give the company one star and include a word like "BEWARE!" And all the rest give the company five stars, most posted by an anonymous someone who's never rated another company.
Yelp seemed to catch on, deleting 72 reviews for violating their Content Guidelines or Terms of Service, and filtering 71 additional reviews for being questionable. For instance, Fred T. has used twelve other branches of Ship Any Car, in Los Angeles, Manhattan, Atlanta, Seattle, Detroit, Oakland, Las Vegas, Washington DC, Philadelphia, Tampa, Miami, Newport Beach, and Fort Lee, NJ. He gives five stars and the exact same review to all. Monta G. has used seven branches. She gives five stars and the exact same review to all. Matt L. has used six, Mary S. has used five, Kevin B has used two. All award each branch five stars and offer the exact same review. Which seems a little suspicious because, for example, Jamie W. used the services of five different branches and apparently had a driver named Ernest at all five.
The bored blogger might notice themes running through the reviews. (The quotes are edited for brevity.)
Have any of the reviewers misspelled their own names?
Micheal Z. five-star review 6-21-11
Micheal C. five-star review 6-13-11
Micheal S. five-star review 5-31-11
Micheal Z. five-star review 5-26-11
Micheal R. five-star review 5-23-11
Micheal Z. five-star review 5-20-11
Micheal B. five-star review 5-17-11
Micheal B. five-star review 4-12-11
Do any of the reviewers have similar names?
Doug W. five-star review 6-28-11
Douglas W. five-star review 5-24-11
Douglas W. five-star review 5-23-11
Douglas W. five-star review 5-18-11
Doug W. five-star review 5-16-11
Douglas W. five-star review 4-26-11
Douglas W. five-star review 4-26-11
Douglas W. five-star review 4-12-11
What phone number should I call, and who answers?
Karen M. "The 1-888-333-3141 number got Mike the Manager on the phone"
Kristi L. "call the 1-888-333-3141 number a manager will take care of you"
Marge S. "1-888-333-3141 got me a manager on the phone"
Susan A. "I dialed the 1-888-275-6161 number it got a manager on the phone"
Magia B. "1-888-333-3141 gets their managers on the phone"
Bobby B. "the 1-888-333-3141 number seems to get their managers online"
Douglas W. "The 1-888-333-3141 seems to get a manager on the phone"
Jason T. "1-888-333-3141 seemed to get Jesus himself on the phone"
Mark M. "1 888 333 3141 was a answer from GOD"
Dan R. "1-888-333-3141 was a answer from god"
Kevin B. "The 1-888-333-3141 number was a prayer answered by god"
Ginger S. "1-888-275-6161 was a call to GOD"
Really? God?
Mack J. "Highest Praises Belong to Ship Any Car"
Robert W. "Their Service has been a blessing"
Jack W. "I could not even pray for a better service."
Jason T. "Praise the lord for ship any car"
Mary S. "thank God for Ship Any Car, Many Blessings to them."
Horatio S. "Thank GOD for ship any car, I was bless to find them"
Autumn B. "thank GOD for them."
Does nobody there have Spell Check?
Greg D. "Being in the millitary this means alot to me"
Autumn B. "They do alot of shipping in the local millitary community"
Greg M. "Being in the millitary and having to move all the sucks, but ship any car made it a great experience"
Jason S. "They transported my cars all the time when I was in the millitary too."
Mary S. "I called this number 1-888-333-3141 and got a millitary discount."
Tony V. Deffinatly recomend you guys"
Horatio S. "they will definately take care of your car and houshold furniture."
Myers L. "You can definately count on this company"
Annie J. "there aren't that many honest moving companies but they are definately one of them."
Mark W. "any one in the millitary should use their serviced definately."
Yelp should be applauded for their diligence in filtering questionable reviews, but can they keep up? The Fort Lee, NJ branch of Ship Any Car currently has a three-and-a-half star rating, based on one negative review and two new positive ones.
Carly C. gives them one star, saying, "DO NOT USE THIS COMPANY!!! I can not say it enough. The BBB rating is D+. I wish I had looked them up before booking."
Mary W. gives them five stars. And another five stars to the branch in Philadelphia.
John K. gives them five stars. He says they're a "Super Good Company" and he'll call them the next time he moves. Definately.
Ship Any Car LLC
158 Linwood Plaza
Fort Lee, NJ 07024
www.shipanycar.com
(888) 333-3141
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1 comment:
Thank you!
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